Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will appear. It contains comprehensive info about all the actions that you can perform on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.Video Tutorials
We have a rich range of video tutorials describing how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.F.A.Q.
If you can't discover the solution you need, have a glance at our extensive FAQ database, which includes questions asked by real individuals and provides practical solutions. We regulary update our FAQ database with new articles in an attempt to cover all the new additions and innovations associated with our system.Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24x7x365 and ready to help you with any query. Each support ticket you open will be responded to within 1 hour (the average support ticket response time is about twenty minutes), so you will not have to wait a long time to get an answer to your question.